You just made the big decision of hiring a cleaning service to assist in handling some of your house chores. Great decision indeed, but, how do you know the right company to choose? What are the indicators? There’s every possibility that you’ll surf the internet for long hours the keyword “best cleaning service near me”, but what are the qualities to look out for in a good cleaning service? As you read this article, you’ll find out some of the necessary qualities the Best cleaning service should have and help you make right decision.
House Cleaning Services: Key Features to Consider
1. Credible References
- 1. Credible References
- 2. Don’t interpret all the reviews literally
- 3. Flexible Schedules
- 4. A Variety of Cleaning supplies
- 5. The Right Equipment
- 6. Various Payment options
- 7. Insurance, Workers Compensation & bonding
- 8. Service Offers
- 9. Experience, Affiliations & Accreditations
- 10. Satisfaction Guaranteed!
- 11. Terms of Service
One quality of a good home cleaning service is references. Although this is mostly dependent on how long they’ve been in the cleaning business, it is required of them to have a history of good service delivery. A great start off point is online customer reviews about services rendered. You can also check their ratings by other reviewers. Calling to get references isn’t a bad idea as well. These options will be made readily available for you by a good cleaning service.
2. Don’t interpret all the reviews literally
From discovery, satisfied and happy people often leave fewer reviews than unsatisfied and angry people who seize the opportunity to pour their anger on the world with their negative experiences. Always take some of the reviews with a pinch of salt as some people just use this means to verbalize their frustration, make a mountain out a mole hill or even tarnish the image of the company. If all the reviews for a company are negative and bad, then this is a bad sign, but if the company has more good reviews than bad ones, it’s quite normal. There’s no such thing as a perfect person.
Another vital thing to look for is the company’s rating. The company should have scores on average. Most times, companies pay individuals to give them good reviews, and most likely, they’ll be so perfect. Irrespective of this, the basic rule is to stay clear of companies with perfect ratings, and in like manner, those with all bad scores. Look for those who score high scores consistently.
3. Flexible Schedules
You’re very busy, with lots of engagements. It’s only normal to work out your schedule to fit into your own activities. A great cleaning service typically works with plans and adapts to your busy schedule. Check the days that are suitable and best for you, making a decision on how often your house requires cleaning.
Your type of household comes into consideration, if you have kids or you just live alone with your spouse. In a situated where you have teenagers or kids, you can take on cleaning services on a weekly basis. Likewise, when it’s just you and your spouse, a monthly cleaning will be best. A good cleaning service helps you work out your schedule and determine what works best.
4. A Variety of Cleaning supplies
Before choosing a cleaning service, one must consider these options; Do they have sufficient cleaning tools and equipment? Do I have to give them mine? We expect our clients to supply cleaning tools of their own and we assist them in deciding what they need exactly. We are also into sales of kits, and we offer over services like giving a shopping list following their exact requirements. It’s advisable for a mop to be used in a particular house, to avoid spread of dirt from house A to house B.
In addition, needs are peculiar to each household; people, pets, finishes, and every other thing. I strongly propose using the best tools and products for each surface, whilst providing your own tools in a big to reduce spread of filth, cross contamination between surface, and damage of the surface in the long run.
5. The Right Equipment
Similar to the cleaning supplies, it’s best to know the various types of equipment the cleaning company has and intend to use in your home. A good home cleaning service knows the best equipment to use for tile, hardwood, carpet and stone. Check thoroughly and know what will be used on your surfaces.
6. Various Payment options
Do they accept cash payment or credit? Are payments made after each visit or monthly? A lot of work is put into getting a home cleaned, therefore it is advisable to discuss terms based on your budget. The best house cleaning service will be in tune with your budget for getting your home cleaned. Terms of payment and means should also be clearly stated. A good home cleaning service gives you a wide range of options to choose from to suit your preference.
7. Insurance, Workers Compensation & bonding
When choosing the best cleaning service, put this factor into consideration, Can the company cover costs in case damages occur? Is there insurance on theft, injury or such occurrence on your property? If the cleaning service doesn’t have such provisions, you could be at risk of losing money, or damaged property, stolen items or a wounded worker. A good cleaning company should willingly provide you with information as regards their coverage policies, with copies of these policies when you request for them.
Be informed also that these factors increase the operating costs of service companies, which explains why prices are high and estimated per job or per hour. Nevertheless, this insurance is useful, especially when you’re bringing someone into your home, and you stand to risk a lot if something doesn’t go right, the world is unsafe.
8. Service Offers
Do they take requests in this company or are there fixed services? How detailed are they? To a great extent, this is dependent on what you need, so make enquiries about their service levels and what they offer. Ask if customizations can be made and get someone to tick something off your list of activity list, or if the same kind of service will be rendered each visit regardless of your preferences, or you just combine these services. Different companies offer different options and alternatives, all you need to do is get one that matches your desires and lifestyle.
9. Experience, Affiliations & Accreditations
You must find out the length of time a cleaning service has been in business. Find out also if they have any affiliations, awards or accreditations with certified organizations. In my opinion, I usually check these because it reassures me of the trustworthiness of a company, and the value they attach to their reputation. To stress more on this, a few house cleaning companies have a bad reputation, thus they are forced to shut down and reopen with a different brand name. Therefore, it is best to look out these affiliations so as to know which company is credible and committed to serving the clients well.
10. Satisfaction Guaranteed!
Ensure to make enquiries about damage, fracture and guarantee on satisfaction. The best home cleaning service should support its work and workers. As a client, if you aren’t satisfied, what can they do to assist you? How do they intend righting their wrongs?
It’s the basic rule of life, things are likely to break. Our response to such problems is usually sincere, responsive and apologetic, and we may offer to fix things no matter the cost. This might sound absurd, and most companies won’t do this, but we go the extra mile for customer satisfaction. Clients are asked to include this in their homeowner insurance policy, or just ignore it.
If you aren’t impressed with the cleaning, how will the company compensate for this? Will there be a free cleaning, a touch up or just nothing? Companies have various policies regarding this. It is up to you to know your resorts in case you’re not impressed with the services received.
11. Terms of Service
Make enquiries of policies regarding switching services or cancelling are. These policies should be pre-established to avoid being thrown off with surprise fees. For most companies, fees are charged for cancellation because resolving such issues and rescheduling cleaners is very difficult, and the company will be on the hook for losses. Knowledge of this information helps you plan better and prepare for issues in scheduling.
Who are you letting into your home? Have you checked their references? Can we say this is a genuine service company, or is it one of those partnership companies with random people showing up now and then? Always keep in mind that when you want to hire a house cleaner, you’re opening your home to someone, the most consecrated space, housing your valuables and treasures; probably in your absence.
Who is to be trusted? Find out from the company if they run background checks on their staff, interviews and criminal records as well, as well as their plans to fix a schedule with you and the cleaner as many times as necessary.
Are you ready to hire a reputable cleaning service? Valet Maids cleaners are here for you. At Your Dallas maid house cleaning services, all these qualities are available and more. We’re just a call away! Contact us with this number 214-651-4043 to book the best cleaners now at firstname.lastname@example.org